Privacy Policy

At Technove Global Software Pvt. Ltd. ("Technove", "we", "us", or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our products including but not limited to our web development services, mobile applications, ERP solutions, e-commerce platforms, digital marketing services, smart TV applications, and electric vehicle technologies.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services or create an account
• Fill out contact forms, inquiry forms, or request consultations
• Subscribe to our newsletters or marketing communications
• Participate in surveys, contests, or promotional activities
• Contact us via email, phone, or other communication channels
• Use our mobile applications or web services

This information may include:

• Name and contact information (email address, phone number, postal address)
• Company name and job title
• Payment and billing information (for paid services)
• Business requirements and project details
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website or use our services, we may automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

1.3 Information from Third Parties

We may receive information about you from third-party sources, such as:

• Social media platforms (when you interact with us through social media)
• Business partners and service providers
• Public databases and marketing partners

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our services, including web development, mobile app development, ERP solutions, e-commerce platforms, and digital marketing services
• Communication: To respond to your inquiries, provide customer support, and send you important updates about our services
• Marketing: To send you promotional materials, newsletters, and information about our products and services (with your consent where required)
• Business Operations: To process transactions, manage accounts, and fulfill contractual obligations
• Analytics: To analyze usage patterns, improve user experience, and optimize our website and services
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security threats

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as hosting providers, payment processors, and analytics services
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
• Legal Requirements: We may disclose information when required by law, court order, or government regulation
• Protection of Rights: We may share information to protect our rights, property, or safety, or that of our users or others
• With Your Consent: We may share information with your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Data Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure that your information receives adequate protection in accordance with this Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Compliance with Indian Laws

As a company operating in India, we comply with applicable Indian data protection laws and regulations, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. We are committed to protecting the privacy and security of personal information in accordance with Indian legal requirements.